AI voice agents & chatbots for Indian businesses

Every call answered.
Every lead followed up.

AI agents that talk to your customers on phone, WhatsApp and your website, 24x7, in English, Hindi and other Indian languages. When a person is needed, they hand over to your team.

24x7 availability
Indian languages
Setup handled for you

Works where your customers already are

Phone Calls
WhatsApp
Website Chat
Instagram
Facebook
Try it yourself

The NXT Lab

See how our AI assistant and voice agents work. Live demos are being rolled out — talk to us for a personal demo built around your business.

Products

AI that works
on every channel.

Start with one product or combine them. We set everything up and train it on your business.

Voice

AI Voice Agents

Answer inbound calls and make follow-up calls 24x7, in English, Hindi and other Indian languages. The agent hands over to your team when a person is needed.

More about AI Voice Agents

Your AI voice agent picks up every call, understands what the caller needs and replies naturally in their language. It answers common questions, qualifies new leads, books appointments and calls back people who enquired. Calls that need a person are passed to your staff, so customers are never stuck with a bot.

Best for
Missed calls, after-hours enquiries, follow-ups
Ask about voice agents
Voice broadcast

Voice Blast

Send a recorded or AI-voiced message to thousands of phones at once, in the language your customers speak. Capture interest with press-a-key (IVR) responses and see who answered, missed or pressed a key.

More about Voice Blast

Use it when many customers need the same message quickly: a holiday closure, an event reminder, a payment due date or a new offer. Choose a recorded voice or an AI-generated one, pick the languages, and add press-a-key options so interested customers can ask for a callback.

Best for
Announcements, appointment and payment reminders, promotions, surveys
Plan a voice blast
Chat

AI Chatbots

Answer questions, capture leads and book appointments on WhatsApp and your website — instantly, day or night.

More about AI Chatbots

The chatbot is trained on your products, services and FAQs, so its answers match your business. It collects each visitor's name and requirement, books appointments, and hands the conversation to your team when a person is needed — on your website and on WhatsApp.

Best for
Lead capture, FAQs, appointment booking
Ask about chatbots
Campaigns

WhatsApp Campaigns

Reach customers where they already are. Broadcast offers, reminders and updates to opted-in contacts with images, videos, documents and buttons — personalised, with AI answering replies 24x7 and reports on delivered, read and replied.

More about WhatsApp Campaigns

Campaigns go only to customers who have opted in, and each message can be personalised with their name or order details. When customers reply, the AI chatbot answers straight away, so interest from a campaign turns into real conversations instead of unread messages.

Best for
Festive offers, reminders, order updates, lead follow-ups, win-back
Plan a WhatsApp campaign
Contact center

AI Contact Center

AI handles routine calls and chats, while your agents take the conversations that need a person. Fewer queues, less repetitive work.

More about AI Contact Center

Set it up for inbound support lines or outbound calling teams. The AI takes first-level queries, collects the details and routes each conversation to the right person, so your agents spend their time on the calls that need their judgement.

Best for
High call volumes, support teams
Ask about the contact center
Omnichannel

Omnichannel Bots

One AI assistant across phone, WhatsApp, website chat and social media, so customers get the same helpful answers wherever they reach you.

More about Omnichannel Bots

Instead of a separate bot for every channel, you get one assistant trained once on your business. Whether customers reach you on Instagram, WhatsApp, your website or by phone, they get consistent answers, and your team handles the conversations that need a person.

Best for
Businesses active on many channels
Ask about omnichannel bots
Social

Social Media Bots

Reply to Instagram and Facebook comments and DMs automatically, and turn interested followers into leads.

More about Social Media Bots

Reply to comments and DMs on your posts and ads, even late at night or in the middle of a busy campaign. The bot answers product questions, shares the right link or next step, and passes serious enquiries to your team as leads.

Best for
Social enquiries, campaign responses
Ask about social media bots
Automation

SaaS Automation

Automate repetitive work between your tools — lead entry, follow-up reminders, status updates — so your team can focus on customers.

More about SaaS Automation

We look at the repetitive steps your team does every day — copying enquiries into a sheet, sending reminders, updating customers on status — and automate them. We confirm what is possible with the tools you use today before we start.

Best for
Manual data entry, follow-up tasks
Ask about automation

Not sure which product fits your business?

Book a demo

How it works

We handle the setup. You focus on your customers.

01

Discovery call

We learn how your business handles calls and messages today, and where leads slip through.

02

Custom setup & training

We build your AI agent and train it on your products, FAQs and processes, in the languages your customers speak.

03

Go live & optimise

Your agent goes live on the channels you choose. We review conversations and keep improving it.

Why Swarups NXT

Built for
Indian businesses

Fewer missed calls, faster replies and more follow-ups — without adding headcount.

Speaks your customers' language

English and common Indian languages, including the everyday Hinglish your customers actually use.

Setup handled for you

We configure, train, launch and support your AI agent. No technical team needed on your side.

Works on WhatsApp and phone

Reach customers on the channels they already use every day — phone calls, WhatsApp, your website and social media.

Human handover

When a conversation needs a person, the AI follows the handover workflow we set up with you, so no customer is left without an answer.

Use cases by
industry.

See how an AI agent fits the way your industry works.

The problem

Property enquiries arrive at all hours, and leads go cold before a salesperson calls back.

What the AI agent does

Answers every enquiry instantly, qualifies budget and location, and books site visits into your team's calendar.

Works for builders, brokers and property consultants. Use it for new-project launches, enquiries from property portals and ads, site-visit reminders, and follow-ups with prospects who went quiet — in English, Hindi and regional languages.

Best fit:AI Voice Agents + AI Chatbots

Modern residential building exterior
Use case

Real Estate

Frequently Asked Questions

Straight answers to the questions business owners ask us most.

Still have questions?

Message us on WhatsApp and we'll answer them — no sales script.

Chat with us on WhatsApp
Book a demo

Let's talk about
your business.

Tell us how you handle calls and messages today. We'll show you how an AI agent could help, in a short demo built around your business.

Book your
demo

Pick whichever is easiest for you. There's no form to fill.